Support
Active emergency?
Call local emergency services and follow on-site alarms and trained responders. This support channel is not monitored as emergency dispatch.
Account and product support
Email support@ironhand.org. Include your organization, affected property, approximate time, request ID shown in an error, and whether the issue affects an active incident. Do not send passwords, MFA secrets, recovery codes, API keys, or unnecessary personal data.
Security and privacy
Security: security@ironhand.org. Privacy: privacy@ironhand.org.